Privacy policy

Effective Date: [2025]

La Reine Collections ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


1. Information We Collect

a. Personal Information

We may collect personal information that you provide to us, such as:

  • Name
  • Contact details (e.g., email address, phone number, shipping address)
  • Payment information (e.g., credit card details, billing address)
  • Date of birth (for age verification if required)

b. Non-Personal Information

We may automatically collect non-personal information, including:

  • Browser type and version
  • Device information
  • IP address
  • Browsing behaviour on our website


2. How We Collect Your Information

We collect information when you:

  • Register or create an account on our website
  • Place an order or make a purchase
  • Subscribe to our newsletter
  • Interact with our customer service team
  • Use cookies and other tracking technologies on our website


3. How We Use Your Information

We use your information for purposes including:

  • Fulfilling and delivering your orders
  • Processing payments
  • Improving our website and user experience
  • Communicating with you about your orders, promotions, or updates
  • Complying with legal and regulatory requirements


4. Disclosure of Your Information

We may share your information with:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping and logistics providers
  • Marketing service providers (e.g., email marketing platforms)
  • Legal authorities, if required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.


5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies may collect information such as:

  • Your preferences and settings
  • Usage patterns

You can manage or disable cookies through your browser settings.


6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. Measures include:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Regular software updates and security audits
  • Restricted access to personal information


7. Your Rights

Under the Privacy Act, you have the right to:

  • Access your personal information
  • Request corrections to your personal information
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.


9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Effective Date" updated.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

La Reine Collections online store
Email: contact@lareine.au
Mail:PO Box 1005, Carnes Hill, NSW 2171